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  1. What is the best way to fill holes in travertine tiles? Q. What is the best way to fill holes in travertine tiles?A. One quick and effective way of filling holes in honed travertine is to squeeze some almond-colored caulking material in them. Fill in excess, push the filler in as deep as possible wit... Read More
  2. Why does black granite fade? Q. Why does black granite fade? A. The answer is, black granite should not fade. Black granite imported from Asia is sometimes doctored with dyes and oils to darken the surface. The fading is nothing more than the dyes and oils being removed. Yo... Read More
  3. Can I remove etching from my natural stone? Q. Can I remove etching from my stone? A. Maybe. If it is polished marble or travertine or onyx, then there's hope. If it is hone-finished marble or travertine, or hone-finished slate (like a chalk-board), or mixed "granite" then you'd better hire a... Read More
  4. How do I prepare a poultice & use it to remove stains? Q. How do I create a poultice to remove stains? I know that to remove stains from my granite countertops that I need to make a poultice, but how do I do it?A. Here is how you do it:First, understand what a poultice is. It is simply a chemical or... Read More
  5. A cup of lemonade was left on my marble vanity and leaked. It completely etched the spot - sealer did nothing. Q. A cup of lemonade was left on my marble vanity and leaked. It completely etched the spot - the sealer did nothing to prevent this. A. Unfortunately, no sealer in the world would have done anything to prevent this from happening. Sealers are inten... Read More
  6. Is granite sensitive to acids? Unlike marble, granite is not a calcite based stone and is not generally vulnerable to acids. However, some stones, even though they are marketed as granite, may in fact have calcium in their makeup. Furthermore, there is one acid that will severely ... Read More
  7. I just had my floors refinished, how do I maintain them? DON'T damp-mop your floor using a solution of water and stone soap. Like any other soap, stone soap will leave a hard-to-remove deposit on the surface of the stone. Stone soaps have very limited applications and, most importantly, they are not for cl... Read More
  8. How do I care for my newly installed floors? The best thing to have done to a brand-new polished stone floor is a detailing job by a properly trained janitor, or a professional stone refinisher. Detailing means deep-cleaning the floor virtually square inch by square inch, removing all possible ... Read More
  9. How do I know if my stone should be sealed? Q. Please tell me how do I know if my stone should be sealed?A. There is a good rule of thumb to find out if your stone should be sealed. Spill some water on it and wait for approximately half an hour, then wipe it dry. If the surface of th... Read More
  10. When will I know if it is time to re-seal my granite? Q. When will I know if it is time to re-seal my granite?A. To find out if your stone is still adequately sealed, spill some water on it and wait for approximately half an hour, then wipe it dry. If the surface of the stone did not darken it means tha... Read More
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