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  1. Is there a product that will remove water rings from a polished marble surface? Q. Is there a product that will remove water rings from a polished marble surface? A. What are commonly mistaken and referred to as water rings are generally etch marks. Etching is actually surface damage caused by a chemical reaction from an acidi... Read More
  2. When I am polishing with a powder the marble gets a dull, wavy appearance and sometimes looks rough and dimpled. What’s going on? You are describing what is known as " orange peel." Orange peel is the result of using too much acid on the marble. In other words, most marble polishing powders contain acid and you are either using too much powder or working the powder too long. To... Read More
  3. I am building a new house and would like to use some type of stone for my kitchen countertops. Is marble or granite best? Both marble and granite can be used for a kitchen countertops but each has its advantages and disadvantages. On the plus side, marble is available in an unlimited number of colors. The down side is that it scratches very easily and is sensitive to ac... Read More
  4. My marble coffee table has white stains that I cannot get rid of. Is there a cleaner to remove them? Q. My marble coffee table has white stains that I cannot get rid of. Is there a cleaner to remove them? A. Unfortunately, what you are describing are not stains. They are acid etches. The stone has been chemically etched by the neutralization proc... Read More
  5. A cup of lemonade was left on my marble vanity and leaked. It completely etched the spot - sealer did nothing. Q. A cup of lemonade was left on my marble vanity and leaked. It completely etched the spot - the sealer did nothing to prevent this. A. Unfortunately, no sealer in the world would have done anything to prevent this from happening. Sealers are inten... Read More
  6. I just had my floors refinished, how do I maintain them? DON'T damp-mop your floor using a solution of water and stone soap. Like any other soap, stone soap will leave a hard-to-remove deposit on the surface of the stone. Stone soaps have very limited applications and, most importantly, they are not for cl... Read More
  7. Liquid Plumber Causes Alkaline Etch Damage On Limestone Q. A Liquid Plumber bottle leaked on my beige limestone bathroom floor. It looks like a wet mark. Is there anything I can try to remove stain? It is a heated floor. A. Liquid Plumber is a very high alkaline substance, which leads our stone expert to ... Read More
  8. Removing grease from sandstone countertop Q. We had a beige sandstone counter top installed for an outdoor kitchen. It is sanded smooth and was sealed with a sealer (don‘t know what kind just said Sealer on the can) about 3 coats. Some was spilled on our manufactured patio pavers which we ... Read More
  9. Travertine Patio Needs Cleaning Q: I have had a travertine patio for approximately 10 years installed in sand. It has accumulated dirt from not being hosed or washed. What products do you recommend to clean it? A: How to go about cleaning your patio depends on whe... Read More
  10. What is the best way to clean unfilled travertine? Q: My unfilled, but sealed (with a lithofin product) travertine needs a good clean before resealing. What is the best technique for this? There is dirt in the holes, which is obviously worse in heavy wear areas. Thanks A: The best way to clean ... Read More
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