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  1. I have a travertine dining room table. What should I do to seal it and how should I clean it? Q: I have a travertine dining room table. What should I do to seal it and how should I clean it? A: Regarding sealing travertine, check first to see if you require sealing of your travertine by spilling some clean fresh water on it for 5 minutes. If... Read More
  2. My marble coffee table has white stains that I cannot get rid of. Is there a cleaner to remove them? Q. My marble coffee table has white stains that I cannot get rid of. Is there a cleaner to remove them? A. Unfortunately, what you are describing are not stains. They are acid etches. The stone has been chemically etched by the neutralization proc... Read More
  3. How do I care for my newly installed floors? The best thing to have done to a brand-new polished stone floor is a detailing job by a properly trained janitor, or a professional stone refinisher. Detailing means deep-cleaning the floor virtually square inch by square inch, removing all possible ... Read More
  4. What Product We Recommend For Cleaning Leather-Look Stone Countertops Q. Can I use neutral stone cleaner on my black leather countertops? A. By black leather countertops are you referring to the leather-look treatment on your natural stone countertops? If so, then yes, of course, a quality neutral cle... Read More
  5. Polishing Unpolished Granite Edges Q. I have already installed and grouted 12x12 granite for my kitchen counter top, BUT how do I polish the edge like the top (or at least close to). It seems to be a secret, I cannot find how to from the net. Please help! Thank you so much! A. This is... Read More
  6. Edge Polish Q. We installed a countertop with arctic blue granite material. We used genex dry pads to 3000 grit and buff pad level, used rouge and hard cloth pad to shine. The owner wants it shinier like surface. This material has some pearl or abalone type crys... Read More
  7. How do I restore my polished marble? Q. How do I restore my polished marble? It has become very dull. A. Marble is a relatively soft stone. A accumulation of scratches over time can dull the polish. Etching, the whitish marks left after on a stone's surface after an acidic substan... Read More
  8. How do I know if the higher priced contractor is ripping me off or if the lower priced one knows what he is doing? Q. How do I know if the higher priced contractor is ripping me off or if the lower priced one knows what he is doing?A. Ask the higher priced contractor why he is higher. If he can explain why in a logical way (other than saying the lower priced one ... Read More
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