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  1. How can I remove mud stains from Travertine patio? Q. Hi! We have outdoor noce travertine - unsealed - on our pool patio deck. We had a "dog party" last week and one dog loved to swim. He repeatedly jumped in our pool and then ran through our plant beds, tracking mud all over our travertine. The mud ... Read More
  2. Marble Top now has rings where glasses were Q. We recently bought a polished marble top bar for our rec room. My daughter had some friends over and the glasses (probably had soda in them) they placed on top of the marble left ring marks on the marble. Obviously the marble has not been sealed, ... Read More
  3. Juice Stain on Pietra Cardosa Q. Hi, there are gray spots where lime juice spattered on my pietra cardosa counters. How can these spots/stains be removed? A. What you are describing are etch marks as a result of the acid from the juice. If the damage is very severe, you'll need ... Read More
  4. My son spilled apple juice on my new limestone floor and now there are marks. Can this be fixed? Q: My son spilled apple juice on my new limestone floor and now there are marks. Can this be fixed? A: Limestone is extremely sensitive to acids and most likely the dull spots are where the acids in the apple juice have now etched the stone. Lim... Read More
  5. How do I restore my polished marble? Q. How do I restore my polished marble? It has become very dull. A. Marble is a relatively soft stone. A accumulation of scratches over time can dull the polish. Etching, the whitish marks left after on a stone's surface after an acidic substan... Read More
  6. I think the cleaning company spilled toilet bowl cleaner on my black granite floor and it left a stain. What do I do? Q. I think the cleaning company spilled toilet bowl cleaner on my black granite floor and it left a stain.  What do I do? A. There are several possibilities. One, it is possible that you have a stone that has been 'doctored.' Some less than r... Read More
  7. We have a polished travertine table where someone spilled salsa. We wiped it off right away but the finish has been dulled. What can we do to repair it? Q. We have a polished travertine table where someone spilled salsa. We wiped it off right away but the finish has been dulled. What can we do to repair it? A. What you are describing are not stains. They are acid etches. The stone has be... Read More
  8. I have a travertine dining room table. What should I do to seal it and how should I clean it? Q: I have a travertine dining room table. What should I do to seal it and how should I clean it? A: Regarding sealing travertine, check first to see if you require sealing of your travertine by spilling some clean fresh water on it for 5 minutes. If... Read More
  9. Is there a product that will remove water rings from a polished marble surface? Q. Is there a product that will remove water rings from a polished marble surface? A. What are commonly mistaken and referred to as water rings are generally etch marks. Etching is actually surface damage caused by a chemical reaction from an acidi... Read More
  10. When I am polishing with a powder the marble gets a dull, wavy appearance and sometimes looks rough and dimpled. What’s going on? You are describing what is known as " orange peel." Orange peel is the result of using too much acid on the marble. In other words, most marble polishing powders contain acid and you are either using too much powder or working the powder too long. To... Read More
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