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  1. How do I apply a poultice to remove a stain? Q. How do I apply a poultice to remove a stain?A. How to Make and Apply a Poultice: Before you attempt to remove a stain, it is extremely important to know what has caused it. If you don't know, you may want to consult a stone specialist. There are ... Read More
  2. I have tried to remove a stain but it still shows up. What should I do next? Q. I have tried to remove a stain but it still shows up. What should I do next? A. If a stain is still present, a chemical poultice may have to be applied. Avoid using chemicals of any kind until you know which chemical cleaner to use. Certain ... Read More
  3. How do I remove a rust stain from my marble floor? Q. How do I remove a rust stain on my marble floor? A. Rust is one of the most difficult stains to remove from marble, granite and other stone surfaces. Many of the rust removers available in stores can damage stone. We have found a great method for ... Read More
  4. Is there a product that will remove water rings from a polished marble surface? Q. Is there a product that will remove water rings from a polished marble surface? A. What are commonly mistaken and referred to as water rings are generally etch marks. Etching is actually surface damage caused by a chemical reaction from an acidi... Read More
  5. What is the best way to fill holes in travertine tiles? Q. What is the best way to fill holes in travertine tiles?A. One quick and effective way of filling holes in honed travertine is to squeeze some almond-colored caulking material in them. Fill in excess, push the filler in as deep as possible wit... Read More
  6. I have Ubatuba granite & it is filmy, looks dull & leaves water spots on it when I wipe it. How can I fix this? Q.  I have Ubatuba granite & it is filmy, looks dull & leaves water spots on it when I wipe it. How can I fix this? A. It is not the stone itself that is the problem but something on the surface of the stone. You may have either a ... Read More
  7. Why does black granite fade? Q. Why does black granite fade? A. The answer is, black granite should not fade. Black granite imported from Asia is sometimes doctored with dyes and oils to darken the surface. The fading is nothing more than the dyes and oils being removed. Yo... Read More
  8. How do I clean my shower grout? Many of the shower and grout cleaners on the market can remove not only the grime, but the top layer of the grout as well leaving bigger holes for hard water, soap scum and bacteria to hold onto, so you always want to be very selective with the ... Read More
  9. How do I prepare a poultice & use it to remove stains? Q. How do I create a poultice to remove stains? I know that to remove stains from my granite countertops that I need to make a poultice, but how do I do it?A. Here is how you do it:First, understand what a poultice is. It is simply a chemical or... Read More
  10. My marble coffee table has white stains that I cannot get rid of. Is there a cleaner to remove them? Q. My marble coffee table has white stains that I cannot get rid of. Is there a cleaner to remove them? A. Unfortunately, what you are describing are not stains. They are acid etches. The stone has been chemically etched by the neutralization proc... Read More
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