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  1. How To Remove Vinegar Stains On Natural Stone Q. I put extremely microwaved hot vinegar and water on my natural stone and let it sit there, thinking it would clean it, but it discolored the stone badly. I imagine the only answer is to replace those tiles. What are your thoughts?  ... Read More
  2. Product Recommendation for Routine Cleaning of Natural Stone Shower Q. We have a new home with black limestone in the master bathroom shower. I am looking to make a DIY cleaner for routine cleaning of the stone. Do you have a recipe or suggestion of products to use to make the cleaner? A. DIY cleaners can be problem... Read More
  3. How to Remove Black Rubber Squeegee Marks on Natural Stone Shower Q. I just had natural stone installed in the shower and bathroom. It was sealed using an enhancer. My staff used a squeegee to remove excess water, without using any chemicals. The squeegee left some rubber stains on the new tile. They are in the ti... Read More
  4. How to Remove a PVE Oil Stain On Natural Stone Q. One of our AC repair techs accidentally dripped an oil called PVE (polyvinylether) on a client's natural stone. The stone was already there when the clients bought the home, so they aren't sure what kind of stone it is, but we can tell y... Read More
  5. What Product We Recommend To Clean Natural Stone Q. Hello. I have just built a new home. I have Crema Alara Marble in the kitchen and foyer floors, slate in my mudroom and travertine in my bathrooms. All have been professionally sealed. I do not use any chemical cleaners. Is water and a microfiber ... Read More
  6. Minimize Earthquake-Related Natural Stone Cracking Q. We live in San Francisco and are refurbishing our town house. We would like to use marble on our kitchen floor, but are concerned it may crack during an earthquake. Is there any way to install it that would minimize the cracking? A. Ther... Read More
  7. Can I remove etching from my natural stone? Q. Can I remove etching from my stone? A. Maybe. If it is polished marble or travertine or onyx, then there's hope. If it is hone-finished marble or travertine, or hone-finished slate (like a chalk-board), or mixed "granite" then you'd better hire a... Read More
  8. How should I care for my natural stone floors? First, Invest in Quality Cleaning Tools. A cleaning chore—any cleaning chore—is never a matter of a cleaning product only. The implements—cleaning rag, paper towel, scrubbing pad, squeegee, etc.—are important considerations as... Read More
  9. Can cement tiles or ceramic tiles be installed on top of Corian or Avonite? Q. Can cement tiles or ceramic tiles be installed on top of Corian or Avonite? I am restoring a kitchen on a tight budget, and I prefer to cover the existing countertops vs rip out and replace. A. Yes, you can install them directly over the Cor... Read More
  10. Membrane for cracked tile replacement? Q: Hello, I have a problem with a few cracked ceramic tiles in an entryway. The tiles have cracked due to cracks (mostly hairline) in the concrete foundation. I have heard of some kind of membrane material that can be used when such cracked tiles are... Read More
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