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  1. How can I get grout color stains out of my tumbled marble tiles? Q. We tiled our backsplash with tumbled marble subway tiles. We DIDN'T seal the tiles first (DUMB MOVE). Then we grouted half the kitchen and found that not only did we hate the grout color but it colored our light tumbled marble stones a yellow... Read More
  2. Are you aware of whether stripper would damage/weaken the grout between the tiles? Q. Are you aware of whether stripper would damage/weaken the grout between the tiles? A: Yes, it is possible for certain types of strippers to ruin grout over time if they are continually used. You can use them but just make sure that the floor... Read More
  3. Grout Color Seal Q. Hi, I need to do something about dingy looking grout in a commercial setting. I have heard that there are several manufacturers of colored grout seal. I would be interested to get any input on this product and if there are some that are better tha... Read More
  4. What is the proper grout for exterior limestone walkway? Q. What is the proper grout for an exterior limestone walkway? Is there a dry grout that can be swept between the stone? Where would I look for stonedust? A. The proper grout will depend on how the stone is set. Will it be set in mortar or placed o... Read More
  5. How do I clean my shower grout? Many of the shower and grout cleaners on the market can remove not only the grime, but the top layer of the grout as well leaving bigger holes for hard water, soap scum and bacteria to hold onto, so you always want to be very selective with the ... Read More
  6. Stained Sandstone Q: Hi. I recently had a patio laid in natural sandstone and my builders used a cement coloring in the pointing. When wiping down with wet sponges, they have left stains on the sandstone. What do you recommend?  Is there anything we can do? Build... Read More
  7. Tiles popping Q: I'm laying "penny" mosaic tile on top of a heating system. I had to use a light amount of thinset in some spots due to leveling issues. As a result I have some tiles that are coming up (I have not yet grouted). I am going to use spectralock epoxy ... Read More
  8. How to Remove Residual Acid Cleaner Q. We installed a marble shower wall, and the contractor used an acid to clean it. We had it professionally repolished, but it keeps getting etched after we take a shower. What’s causing the etching and how do we correct it? A. If you... Read More
  9. The shine on our travertine marble floor has not looked even since it was installed. Many areas have dull spots. The installer told us this was characteristic of the stone, but I’ve noticed that a local hotel has the same travertine, and it loo Your installer is correct. Most travertine contains many holes that are filled with a cement filler. The cement filler does not take a shine when polished. There are fillers that can be used that will take a shine, however.  If you are lookin... Read More
  10. How do we remove one travertine tile from the floor? Q. We just tiled our bathroom with travertine. I was cleaning the stone and getting ready to seal it when I noticed a crack in the doorway where the stone is. It runs from the corner by the door diagonally clear across the whole stone. It has not bee... Read More
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