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  1. How To Remove Coffee Stain On Porcelain Tile Q. I spilled some coffee in my tile and it won‘t come off. I tried floor cleaning solution, vinegar and water, vinegar and baking soda, watered bleach, hydrogen peroxide. Nothing seems to work. I am pretty sure it is porcelain tile. Once you c... Read More
  2. How to Remove Plaster Stains on Slate Q. When we had our new slate hearth put in a few years ago we also had our living room plastered the following day. The plasterer did not put any protective dust sheets down which resulted in our beautiful new hearth being stained with plaster soluti... Read More
  3. Excess Travertine Sealer Should Be Removed Q. My bathroom needs to be stripped and resealed. The brand new travertine was sealed with a water-based sealant by the contractor, and it has turned the beautiful tile into a mess. I have 160 sq ft on the floor, 100 sq ft on shower walls, and 28 sq ... Read More
  4. How to Remove Candle Wax Marks on Bluestone Q. How do I remove melted wax rings from candles on a Bluestone outside fireplace mantle?   A. Bluestone is porous, so the candle wax has made its way into the pores of the stone. This will need to be removed first, and then if any staining has been... Read More
  5. Liquid Plumber Causes Alkaline Etch Damage On Limestone Q. A Liquid Plumber bottle leaked on my beige limestone bathroom floor. It looks like a wet mark. Is there anything I can try to remove stain? It is a heated floor. A. Liquid Plumber is a very high alkaline substance, which leads our stone expert to ... Read More
  6. How to Remove Black Rubber Squeegee Marks on Natural Stone Shower Q. I just had natural stone installed in the shower and bathroom. It was sealed using an enhancer. My staff used a squeegee to remove excess water, without using any chemicals. The squeegee left some rubber stains on the new tile. They are in the ti... Read More
  7. How to Remove Liquid Soap Stains from Bluestone Q. I have a bathroom counter that is bluestone. Before it could be sealed a bottle of liquid hand soap was put on the surface forming a ring. Also several drops of soap were dropped on the surface causing spots. What is the best method for removing t... Read More
  8. How to Remove Chocolate S’more Stains on Stone Hearth Q. We have 4 chocolate stains on our natural stone hearth. The stains have been there just a few days. We got off the actual chocolate (probably Hersey’s chocolate for smores) and tried to clean the stain with a windex surface cleaner. It helpe... Read More
  9. Removing candle wax stain on natural stone Q. Wax from a citronella candle spilled onto my outdoor natural stone bench. Please advise on a remedy to remove this. A. Candle wax can present a few issues. The candle wax that has melted onto the surface and into the pores of the stone and will n... Read More
  10. How to Remove Discoloration Caused by Hair Oil Q. I have a brand-new bathroom stone vanity and my daughter put her
 Argan Moroccan hair oil on it (there is a ring where the oil is). What is
 the best way to remove it? Should I use a de-greaser with a poultice,
 just a degre... Read More
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