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  1. marble needing acid washing for care Q. A tile merchant told me that you re-seal polished marble yearly and after 2 to 3 years you have to have it acid washed. Considering marble for bathtub surround walls and floor. Is travertine any less care? Live in hard water area. A. The frequen... Read More
  2. How to remove stain on bathroom stone tiles Q. I hired a cleaner and she used limeaway with mold control from Clorox. And it appeared to have left white stains in my bathroom stone tiles. These don‘t wash away with water. What should I do? A. Unfortunately, this is not a stain that you a... Read More
  3. Powdery residue on limestone despite many washings Q. Our installer grinded off the top layer of our limestone floor and since then we have repeated powdery residue on limestone despite numerous washings and sealings/impregnatings. Why is this and can this be fixed as I don't want to have white powde... Read More
  4. How to Remove Pickling Vinegar Stain on Flagstone Q. My pickling vinegar bottle (7 percent acidic) leaked on my flagstone (limestone?) floor. I made a paste of baking soda and applied after washing the floor with Marbalex stone floor cleaner. I let the paste sit for the afternoon to no avail. I woul... Read More
  5. Liquid Plumber Causes Alkaline Etch Damage On Limestone Q. A Liquid Plumber bottle leaked on my beige limestone bathroom floor. It looks like a wet mark. Is there anything I can try to remove stain? It is a heated floor. A. Liquid Plumber is a very high alkaline substance, which leads our stone expert to ... Read More
  6. Removing grease from sandstone countertop Q. We had a beige sandstone counter top installed for an outdoor kitchen. It is sanded smooth and was sealed with a sealer (don‘t know what kind just said Sealer on the can) about 3 coats. Some was spilled on our manufactured patio pavers which we ... Read More
  7. Can Dye Be Removed From the Limestone Q. Our limestone fountain is dyed on special occasions. The purple dye is penetrating the limestone at the bottom of the wall. How can the purple dye be removed from the limestone? I have tried acid and chlorine. Any suggestions? A. Than... Read More
  8. Travertine Patio Needs Cleaning Q: I have had a travertine patio for approximately 10 years installed in sand. It has accumulated dirt from not being hosed or washed. What products do you recommend to clean it? A: How to go about cleaning your patio depends on whe... Read More
  9. Spa Tile Restoration Q: I had my ceramic tiles acid washed with a mix of 2 parts muriatic acid and 2 parts water. It cleaned up heavy clacification but tiles remain smokey and cloudy. Do I have options to improve the finish other than polishing? Would... Read More
  10. What is the best way to clean unfilled travertine? Q: My unfilled, but sealed (with a lithofin product) travertine needs a good clean before resealing. What is the best technique for this? There is dirt in the holes, which is obviously worse in heavy wear areas. Thanks A: The best way to clean ... Read More
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