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  1. My travertine stone tile shower surround is too small for my new glass shower door. Q: I bought a glass shower door. The opening is approx. 1/8" to small. I am checking on having the glass door reduced by that amount. Or is there a way I can sand the travertine tile so the door will close.A: No, you do not want to sand the... Read More
  2. How to remove calcium deposits on granite around the pool Q. I have granite tiles around the hot tub and pool and there are calcium deposits forming on the grout areas and the tile is dull. Can I clean and restore it myself and then seal it? A. It may be possible to clean and restore it yourself dep... Read More
  3. New tile and mosaic glass tile around bathtub enclosure. Should this new installation be sealed? Q. i recently installed new tile and mosaic glass tile around my bathtub encloser. should this new installation be sealed. A. Typically glass does not need to be sealed since it is not porous. However if you used cementious grout you may want ... Read More
  4. Section of Newly Installed Stone Is Darker Than Surrounding Stone Q. Natural stone tile installation has water marks that aren’t fading after 2 weeks of installation. Should I apply a poultice to remove the moisture? MSI sells the stone. It's called white oak. It's honed marble, 24 inch tiles, and... Read More
  5. How to Remove an Etch Mark Caused by Lime Juice on Bluestone Q. Some lime juice got spilled on my Bluestone table top and it left a big dull spot. Is there anything I can do to bring back the shine?   A. Maybe. If the etch is severe (deep to the point that it looks and feels rough), then you will need to hi... Read More
  6. How to Remove Black Rubber Squeegee Marks on Natural Stone Shower Q. I just had natural stone installed in the shower and bathroom. It was sealed using an enhancer. My staff used a squeegee to remove excess water, without using any chemicals. The squeegee left some rubber stains on the new tile. They are in the ti... Read More
  7. How To Remove Oily Candle Wax Stain On Sandstone Q. Hi. I have what appears to be an oily stain (which I think is from candle wax) on sandstone hearth. It's been there several years. Is there any hope of getting it out? I tried acetone and it did nothing. Any help for advice you can provide i... Read More
  8. How to Remove Discoloration Caused By Hand Soap Q. Discolored granite near sink. Darker near soap dispenser. It's obvious that we didn't seal it properly because it was perfect when it was installed 4 years ago. I tried doing couple DYI solutions to remove Paris of plaster w wa... Read More
  9. How to Remove a PVE Oil Stain On Natural Stone Q. One of our AC repair techs accidentally dripped an oil called PVE (polyvinylether) on a client's natural stone. The stone was already there when the clients bought the home, so they aren't sure what kind of stone it is, but we can tell y... Read More
  10. Travertine Patio Needs Cleaning Q: I have had a travertine patio for approximately 10 years installed in sand. It has accumulated dirt from not being hosed or washed. What products do you recommend to clean it? A: How to go about cleaning your patio depends on whe... Read More
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