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  1. How to Remove Vinegar Stain on Mosaic Tile Q. I was reading your Stain Management Application about cleaning vinegar stains, and in the types of stains on the left, vinegar is not listed. I was hoping you could clarify what poultice and method to use. Vinegar diluted with water was us... Read More
  2. How to Remove an Etch Mark Caused by Lime Juice on Bluestone Q. Some lime juice got spilled on my Bluestone table top and it left a big dull spot. Is there anything I can do to bring back the shine?   A. Maybe. If the etch is severe (deep to the point that it looks and feels rough), then you will need to hi... Read More
  3. What To Do About Cracking, Peeling Marble Coating Q. The resin coating of our Knoll Saarinen marble top table has been cracking and peeling for the past year. We don't know what to do. Any advice? A. Some manufacturers use resins to create a topical polish, which look amazing... at firs... Read More
  4. Can I remove etching from my natural stone? Q. Can I remove etching from my stone? A. Maybe. If it is polished marble or travertine or onyx, then there's hope. If it is hone-finished marble or travertine, or hone-finished slate (like a chalk-board), or mixed "granite" then you'd better hire a... Read More
  5. Can Porous Granite Be Refinished? Q. Our dark granite counters are smooth but porous. No amount of cleaning, polishing, sealing leaves a lustrous, even finish. We have light granite counters in another home that clean and polish with no imperfections. Can they be refinished and polis... Read More
  6. Remove faux finish - quote Q: Hi all, I would like to get a quote to fix a coffee table, pure travertine. The coffee table has a lot of scraches and cracks. The size of the travertine is 145cm length and 75cm width and 45mm thick. Please let me know how much it would cost to r... Read More
  7. How do you wax hone finished travertine floors? Q. How do you wax hone finish travertine floors?  A. We do not recommend waxing travertine floors or any other stone floor for the following reasons: Waxes are topical coatings which are much softer than the stone and will mar and scuff easily.... Read More
  8. I just had my travertine floors installed last week, is honed finished, but I do not want a very glossy finish. How long does the enhancer last? Q. I just had my travertine floors installed last week, is honed finished, but I do not want a very glossy finish. How long does the enhancer last?A. How long the color enhancer lasts depends on how much traffic it sees and how it is cleaned and main... Read More
  9. We have a polished travertine table where someone spilled salsa. We wiped it off right away but the finish has been dulled. What can we do to repair it? Q. We have a polished travertine table where someone spilled salsa. We wiped it off right away but the finish has been dulled. What can we do to repair it? A. What you are describing are not stains. They are acid etches. The stone has be... Read More
  10. Polish Crema Marfil versus honed finish Q. I have a client that has crema marfil tile throughout the bottom floor of their house. When purchasing the floor they were never made aware that you could get either polished or honed. I believe they got honed. Is there a process or way to achieve... Read More
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