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  1. How to Remove Candle Wax Marks on Bluestone Q. How do I remove melted wax rings from candles on a Bluestone outside fireplace mantle?   A. Bluestone is porous, so the candle wax has made its way into the pores of the stone. This will need to be removed first, and then if any staining has been... Read More
  2. How To Remove WD-40 Stain On Unsealed Limestone Q. How would I remove a WD40 stain from an unsealed limestone hearth? A. To remove WD-40 from unsealed limestone, we recommend the poultice method of stain removal. Mix a good degreaser, which can be purchased at Home Depot or Lowe’s, with ... Read More
  3. Liquid Plumber Causes Alkaline Etch Damage On Limestone Q. A Liquid Plumber bottle leaked on my beige limestone bathroom floor. It looks like a wet mark. Is there anything I can try to remove stain? It is a heated floor. A. Liquid Plumber is a very high alkaline substance, which leads our stone expert to ... Read More
  4. Section of Newly Installed Stone Is Darker Than Surrounding Stone Q. Natural stone tile installation has water marks that aren’t fading after 2 weeks of installation. Should I apply a poultice to remove the moisture? MSI sells the stone. It's called white oak. It's honed marble, 24 inch tiles, and... Read More
  5. Removing candle wax stain on natural stone Q. Wax from a citronella candle spilled onto my outdoor natural stone bench. Please advise on a remedy to remove this. A. Candle wax can present a few issues. The candle wax that has melted onto the surface and into the pores of the stone and will n... Read More
  6. How to Remove Discoloration Caused by Hair Oil Q. I have a brand-new bathroom stone vanity and my daughter put her
 Argan Moroccan hair oil on it (there is a ring where the oil is). What is
 the best way to remove it? Should I use a de-greaser with a poultice,
 just a degre... Read More
  7. How to Remove Discoloration Caused By Hand Soap Q. Discolored granite near sink. Darker near soap dispenser. It's obvious that we didn't seal it properly because it was perfect when it was installed 4 years ago. I tried doing couple DYI solutions to remove Paris of plaster w wa... Read More
  8. How to Remove a PVE Oil Stain On Natural Stone Q. One of our AC repair techs accidentally dripped an oil called PVE (polyvinylether) on a client's natural stone. The stone was already there when the clients bought the home, so they aren't sure what kind of stone it is, but we can tell y... Read More
  9. How to Remove White Build-up on Marble Q. I have an (intentionally) distressed marble seat in my shower. After years of use, there is a build up of white on top of it. How do I get ride of it? Thanks. A. White residue on the top of stone can be attributed to ... Read More
  10. Stain on Black Stone Floor Q: I left a DRY cotton cloth (it was attached to a floor mop like a swifter) on the tile floor overnight. I was planning to mop floor but never got around to it. However, when I removed the mop, the tile in that area was faded white. I have tried to ... Read More
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