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How To Remove Vinegar Stains On Natural Stone
Viewed 12338 times since Wed, Nov 18, 2015
Q. I put extremely microwaved hot vinegar and water on my natural stone and let it sit there, thinking it would clean it, but it discolored the stone badly. I imagine the only answer is to replace those tiles. What are your thoughts?  ... Read More
How do I remove the toothpaste stain from my marble vanity?
Viewed 9805 times since Wed, Jan 20, 2010
Q: I have a toothpaste stain on my marble vanity top in my bathroom. Do you suggest your product for removing this type of stain and can you give me any additional advice on applying a poultice to marble? A: To remove toothpaste stains from... Read More
How do I remove a plumbers putty stain from my marble countertop?
Viewed 7624 times since Fri, Jan 29, 2010
Q: Looks like my installer got plumbers putty on my brand new unsealed natural stone sink, leaving spots or smudges. Any way to remove therm?A: They can be removed with a technique called poulticing. You will need to use a strong solvent such as... Read More
Removing candle wax stain on natural stone
Viewed 6211 times since Tue, Aug 28, 2018
Q. Wax from a citronella candle spilled onto my outdoor natural stone bench. Please advise on a remedy to remove this. A. Candle wax can present a few issues. The candle wax that has melted onto the surface and into the pores of the stone and will... Read More
How to Remove Residual Acid Cleaner
Viewed 3759 times since Sat, Sep 8, 2012
Q. We installed a marble shower wall, and the contractor used an acid to clean it. We had it professionally repolished, but it keeps getting etched after we take a shower. What’s causing the etching and how do we correct it? A. If you... Read More
How to Remove Fruit Stain on Granite
Viewed 3620 times since Wed, Sep 2, 2015
Q. We have a stain on our granite top caused by a bag of peaches. The bag leaked and caused a stain in the granite. What do we use to make a mix to remove the stain? A. The discoloration on your granite... Read More
How to Remove White Powdery Substance On Coquina Tile
Viewed 2681 times since Tue, Nov 3, 2015
Q. I just bought a house with coquina tile that has not been cleaned in decades. We contracted a limestone expert (after interviewing 4 companies, 2 of which were not familiar with what coquina tile was) to clean them. They ground the floor and then... Read More
How to Clean Motor Oil from Driveway Pavers
Viewed 2568 times since Wed, Nov 18, 2015
Q. A parked car on our driveway apparently leaked oil onto the pavers. What product can I use to remove it, or do they need to be replaced? A. More often than not, dirty pavers can be cleaned and restored to like new condition for a... Read More
White Marble turning Yellow
Viewed 2543 times since Wed, Jan 6, 2010
Q: Hi. I have applied a poultice of DE and iron out to white marble to try to remove the iron. Where do you purchase a chelating agent that is to follow? A:  If the iron out works than a chealting agent would not be needed. ... Read More
stone bathroom tile
Viewed 2450 times since Mon, Sep 28, 2009
Q: I cleaned soap scum off a stone tile shower with vinegar and it made white marks and streaks all over the shower walls. I can remove the sealer with cleaner but the white marks are still there. How do I fix it? A: If your shower is... Read More
How to Remove Red Candle Wax from Granite
Viewed 2133 times since Mon, Oct 10, 2016
Q. My granite has a red candle wax stain. What is the best way to remove the stain? A. Dyes can be extremely difficult to remove, especially the red and orange colors. The dye in the wax will need a solvent to remove the stain. Clean the area... Read More
How to Remove a PVE Oil Stain On Natural Stone
Viewed 1796 times since Thu, May 18, 2017
Q. One of our AC repair techs accidentally dripped an oil called PVE (polyvinylether) on a client's natural stone. The stone was already there when the clients bought the home, so they aren't sure what kind of stone it is, but we can tell... Read More
How to Remove Sandstone Fireplace Caulk Stain
Viewed 1771 times since Wed, Oct 28, 2015
Q. I have a sandstone fireplace from the 80s; the previous owners had a fireplace screen door on it and they caulked around the door onto the stone. I removed the fireplace screen door and caulk, but it left a stain that I can't remove. I have used a... Read More
What To Do About White Marble Floor Turning Yellow
Viewed 1662 times since Wed, Sep 2, 2015
Q. We just recently had a white marble installed on our bathroom floor and just noticed the section that is getting no sun from our window (it is being blocked from our tub deck) is yellow. It does have a heating system installed under it. Do you... Read More
How to Remove White Build-up on Marble
Viewed 1498 times since Fri, Apr 7, 2017
Q. I have an (intentionally) distressed marble seat in my shower. After years of use, there is a build up of white on top of it. How do I get ride of it? Thanks. A. White residue on the top of stone can be attributed to... Read More
How To Remove WD-40 Stain On Unsealed Limestone
Viewed 1425 times since Fri, Mar 15, 2019
Q. How would I remove a WD40 stain from an unsealed limestone hearth? A. To remove WD-40 from unsealed limestone, we recommend the poultice method of stain removal. Mix a good degreaser, which can be purchased at Home Depot or Lowe’s, with... Read More
Recommendations for Removing White Marks on Kota Stone
Viewed 1053 times since Mon, Feb 11, 2019
Q. Dear Sir/Madam, i have laid kota stone on my all stairs and corrie doors. after installation of stone, there were few staines on the paints and concrete staine while laying stones. As we didnt know, how to clean the stone, we used thinner and... Read More
How to Remove Candle Wax Marks on Bluestone
Viewed 990 times since Thu, May 16, 2019
Q. How do I remove melted wax rings from candles on a Bluestone outside fireplace mantle?   A. Bluestone is porous, so the candle wax has made its way into the pores of the stone. This will need to be removed first, and then if any staining has been... Read More
Liquid Plumber Causes Alkaline Etch Damage On Limestone
Viewed 895 times since Fri, Mar 8, 2019
Q. A Liquid Plumber bottle leaked on my beige limestone bathroom floor. It looks like a wet mark. Is there anything I can try to remove stain? It is a heated floor. A. Liquid Plumber is a very high alkaline substance, which leads our stone expert to... Read More
How to Remove Chocolate S’more Stains on Stone Hearth
Viewed 840 times since Mon, Feb 11, 2019
Q. We have 4 chocolate stains on our natural stone hearth. The stains have been there just a few days. We got off the actual chocolate (probably Hersey’s chocolate for smores) and tried to clean the stain with a windex surface cleaner. It... Read More
How to Remove Plaster Stains on Slate
Viewed 818 times since Fri, Jul 26, 2019
Q. When we had our new slate hearth put in a few years ago we also had our living room plastered the following day. The plasterer did not put any protective dust sheets down which resulted in our beautiful new hearth being stained with plaster... Read More
How to Remove Black Rubber Squeegee Marks on Natural Stone Shower
Viewed 791 times since Wed, Mar 6, 2019
Q. I just had natural stone installed in the shower and bathroom. It was sealed using an enhancer. My staff used a squeegee to remove excess water, without using any chemicals. The squeegee left some rubber stains on the new tile. They are in the... Read More
Furniture polish on a limestone hearth
Viewed 790 times since Tue, Aug 21, 2018
Q. How do get the stain from furniture polish to come up? We used Scott’s liquid gold and accidentally ended up with a ring on the limestone hearth. A. These type of stains can be difficult to remove. You will need to use a poultice with a strong... Read More
How To Remove a Stain on Quartzite Countertop
Viewed 789 times since Mon, Feb 11, 2019
Q. I spread a dark blue hand towel on the counter top and was working on it, when I removed the towel a couple hours later a darkened stain/discoloration was left behind that outlined where the towel was. I tried Stonetech Cleaner on it, but it won... Read More
How to Remove an Etch Mark Caused by Lime Juice on Bluestone
Viewed 770 times since Thu, May 16, 2019
Q. Some lime juice got spilled on my Bluestone table top and it left a big dull spot. Is there anything I can do to bring back the shine?   A. Maybe. If the etch is severe (deep to the point that it looks and feels rough), then you will need to... Read More
How to Remove Discoloration Caused by Hair Oil
Viewed 767 times since Mon, Nov 13, 2017
Q. I have a brand-new bathroom stone vanity and my daughter put her
 Argan Moroccan hair oil on it (there is a ring where the oil is). What is
 the best way to remove it? Should I use a de-greaser with a poultice,
 just a... Read More
Can Dye Be Removed From the Limestone
Viewed 743 times since Tue, May 15, 2018
Q. Our limestone fountain is dyed on special occasions. The purple dye is penetrating the limestone at the bottom of the wall. How can the purple dye be removed from the limestone? I have tried acid and chlorine. Any suggestions? A.... Read More
How to remove coffee stains from new granite countertops
Viewed 651 times since Thu, Aug 9, 2018
I have new carpet and it got coffee stains. Please help me guide on how to remove coffee stains from my new carpet ? Read More
Removing grease from sandstone countertop
Viewed 590 times since Wed, Sep 12, 2018
Q. We had a beige sandstone counter top installed for an outdoor kitchen. It is sanded smooth and was sealed with a sealer (don‘t know what kind just said Sealer on the can) about 3 coats. Some was spilled on our manufactured patio pavers which we... Read More
How to remove stain on bathroom stone tiles
Viewed 504 times since Mon, Oct 8, 2018
Q. I hired a cleaner and she used limeaway with mold control from Clorox. And it appeared to have left white stains in my bathroom stone tiles. These don‘t wash away with water. What should I do? A. Unfortunately, this is not a stain that you... Read More
How to Remove Liquid Soap Stains from Bluestone
Viewed 484 times since Fri, Mar 1, 2019
Q. I have a bathroom counter that is bluestone. Before it could be sealed a bottle of liquid hand soap was put on the surface forming a ring. Also several drops of soap were dropped on the surface causing spots. What is the best method for removing... Read More
How To Remove Coffee Stain On Porcelain Tile
Viewed 423 times since Fri, Sep 6, 2019
Q. I spilled some coffee in my tile and it won‘t come off. I tried floor cleaning solution, vinegar and water, vinegar and baking soda, watered bleach, hydrogen peroxide. Nothing seems to work. I am pretty sure it is porcelain tile. Once you... Read More
Here’s What To Do If 35% Hydrogen Peroxide Is Unavailable
Viewed 375 times since Fri, Mar 15, 2019
Q. I'm searching all over to find 35% hydrogen peroxide for one of your suggested methods to remove a stain. I cannot find it locally. Do you have an alternative or any tips?  The beauty supply store doesn't sell it anymore.A. Try looking... Read More
Can one re-dye or darken Black Galaxy granite?
Viewed 373 times since Mon, Feb 11, 2019
Q. Can one re-dye or darken Black Galaxy granite? Acetone did not remove any black coloring only a grey slurry during the honing process. A. Contact Tenax at and ask them about Tpox dye. A sealer will need to be applied after the dye... Read More
How To Remove Oily Candle Wax Stain On Sandstone
Viewed 344 times since Mon, Feb 11, 2019
Q. Hi. I have what appears to be an oily stain (which I think is from candle wax) on sandstone hearth. It's been there several years. Is there any hope of getting it out? I tried acetone and it did nothing. Any help for advice you can provide... Read More
How to Remove Wax From Bluestone
Viewed 332 times since Mon, Sep 23, 2019
Q. How do I remove a candle wax stain on bluestone? A. Here are the full instructions for candle wax stains: To remove candle wax that melted into the pores of the stone: Use a hot clothing iron (preferably one you don’t mind getting wax on)... Read More
Will A Hydrogen Peroxide Poultice Bleach New Caledonia Stone?
Viewed 330 times since Fri, Mar 1, 2019
Q. Hi I need an orientation. I have a huge stain on my brand new granite from a drink that spilled overnight, it was a Starbucks dragon fruit mango refresher already diluted in some ice, but still in a pink color. The stain is brownish. Can I use the... Read More
How to Remove Pickling Vinegar Stain on Flagstone
Viewed 211 times since Wed, Oct 23, 2019
Q. My pickling vinegar bottle (7 percent acidic) leaked on my flagstone (limestone?) floor. I made a paste of baking soda and applied after washing the floor with Marbalex stone floor cleaner. I let the paste sit for the afternoon to no avail. I... Read More
How to Remove Lemonade Stain From Marble
Viewed 207 times since Tue, Jan 28, 2020
Q. I have marble tabletop with a large lemonade stain. I found you via YouTube, and am having difficulty locating your app by name search. Thank you for helping me and so many people out there with stone staining issues. A. Thanks for contacting us.... Read More
How to Remove Vinegar Stain on Marble and Limestone
Viewed 175 times since Tue, Jan 28, 2020
Q. I believe I have spill marks of vinegar and also some cleaning solution that stained my marble and limestone floors. I need help in which poultice to use.   A. Marble and limestone are calcium-based stones, which means they are sensitive to acids... Read More
How to Remove Vinegar Stain on Mosaic Tile
Viewed 173 times since Mon, Nov 18, 2019
Q. I was reading your Stain Management Application about cleaning vinegar stains, and in the types of stains on the left, vinegar is not listed. I was hoping you could clarify what poultice and method to use. Vinegar diluted with water was... Read More
How to Remove Melted Plastic Stain on Cast Concrete Fireplace Mantel
Viewed 162 times since Mon, Nov 18, 2019
Q. Unfortunately, I had a decorative halloween candle holder with the fake light in it turned on. Part of the black plastic from the candle holder melted from the heat of the cast concrete fireplace and ran down the mantel. I cannot get the stain out... Read More
How to Remove a Rust Stain on Stone
Viewed 157 times since Tue, Jan 28, 2020
Q. I randomly stumbled on your website. I have a quick question if you’re willing to share advice. I have marble (or it’s quartzite) in my bathroom, and somehow it’s rusting where the faucet is. The stone is changing a rust color. I... Read More
How to Remove Miracle Grow Stain on Granite
Viewed 93 times since Mon, Nov 18, 2019
Q. There is a discoloration on my granite from where I suspect Miracle Grow leaked through the planter pot. The granite finish is still perfectly smooth. How do I remove this stain? The stain is the same color as the Miracle Grow. A Miracle Grow... Read More
How to Remove a Hair Dye Stain on Marble
Viewed 70 times since Thu, Mar 12, 2020
Q. I have about a quarter size drop of some diluted hair coloring that is on my marble bathroom floor. What type of poultice mixture should I use? A. Before you take the time to create a poultice, try cleaning the stain with acetone and a soft scrub... Read More
How to Remove Color-Enhancing Sealer on Marble Floor
Viewed 59 times since Thu, Mar 12, 2020
Q. I have a polished White Carrera marble floor. A solvent-based enhancing sealer was applied about a week and a half ago. It seeped through the outer edges and darkened the stone. Someone recommended a poultice. I want to try it. Please tell me... Read More
How to Remove Dull Spots on Marble
Viewed 58 times since Thu, Mar 12, 2020
Q. I would like information on how to remove water etches (?) spots that are not smooth when I run my finger over the spot. It is a honed finish and the spots are more like water spots. There is no colored stain, it is more like dull spots scattered... Read More
How to Remove Copper Stains on Limestone
Viewed 38 times since Thu, Mar 12, 2020
Q. I am making some improvements to an 87 yr old building with limestone floors. There are some copper stains on the limestone, caused by some moisture and the copper lights bleeding. Please tell me how to clean up this stain. A. Use a soft brush... Read More