Q. Hello-we recently moved into a brand new construction home with polished travertine tile floors. In general the tiles look good but there are areas that have what look like water spots that I cannot clean! I purchased a spray stone cleaner from Home Depot but it does not remove the stains either. Do you recommend that I buy a Heavy Duty Stone Tile Grout Cleaner? I would really like to try cleaning these areas myself before calling the pros. Any info would be appreciated as the stains are driving me crazy!!!-thanks so much in advance. Emily
A. If they look like water spots and you can’t clean them, it sounds like you’re dealing with etching -- damage to the surface -- rather than stains.
If they area is small and not too severe (you can’t feel roughness with your fingertips) then you can probably resolve the problem yourself with a good quality marble polish, available at Stone Care Central.
I would also recommend that you download our Stone Care Guide. I think it will help with this and any other issues you may face.