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  1. Hard water stains and etching on soapstone Q: I have hard water stains on my soapstone countertops. It is an extremely hard and dense green soapstone, not the softer black and white. The rings and cloudy sponge marks are driving me crazy. My fabricator oiled the countertops and said that the ... Read More
  2. I have a granite top on our bar with several "ring stains." Can I use a marble polishing compound for polishing them out? Q. I have a granite top on our bar with several "ring stains." Can I use a marble polishing product for polishing them out? A. A marble polishing powder or compound can sometimes be used and shouldn't do any harm. However, you may need to u... Read More
  3. How to remove burn mark on marble Q. We have marble / granite tiled floors and unfortunately a rug smoldered overnight and this has left scorch marks. Is there any remedy that isn't as drastic as replacing the now hard to find tiles? A. The good news is chances are it c... Read More
  4. Excess Sealer on Travertine Q. Your website and articles are extremely helpful. I now know that you don't have to seal travertine. Here is my problem; my employee applied sealer to filled travertine and didn't wipe off the excess. I spoke to a rep at the sealer company and use... Read More
  5. How do I clean my travertine and granite counters? Q: We are preparing our house for sale and have installed beautiful granite counters in the kitchen, and what our installer tells us is Travertine in the bathroom on a ready-made cabinet. The granite was professionally sealed and is a wonderful addit... Read More
  6. Hot plate left brownish / black mark and white ring on marble top. Q. A plate from the microwave was placed on a polished brownish/black marble table top and left a whitish ring, its smooth to the touch...can it be repaired to remove the ring? A. It is possible to repair... the question is whether you can ... Read More
  7. Stained Absolute Black Granite Q: I’m getting ring stains on my honed Absolute Black Granite that is a year old. We’re careful about oil or anything acidic getting on the granite, and it seems all stains present themselves in the form of ring. Please advise as... Read More
  8. Should I polish and seal my new marble flooring? Q: Just had a new marble flooring installed (approximately 2500 sq. ft). Contractor did not mention polishing or sealing--job is now over..just told me to use water to clean the floor. I have since tried to find some info----do you recommend polishin... Read More
  9. How do I remove the toothpaste stain from my marble vanity? Q: I have a toothpaste stain on my marble vanity top in my bathroom. Do you suggest your product for removing this type of stain and can you give me any additional advice on applying a poultice to marble? A: To remove toothpaste stains from mar... Read More
  10. I understand that some stones that are more porous than others and one application of sealer/impregnator may not be enough. But how will I know? Q. I understand that some stones that are more porous than others and one application of sealer/impregnator may not be enough. But how will I know?A. On granites, at least two applications are recommended, with at least two hours in between applicati... Read More
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