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  1. Is there a product that will remove water rings from a polished marble surface? Q. Is there a product that will remove water rings from a polished marble surface? A. What are commonly mistaken and referred to as water rings are generally etch marks. Etching is actually surface damage caused by a chemical reaction from an acidi... Read More
  2. How do I clean the hard water marks in my Travertine shower? Q: My 6 month old shower has a travertine shower pan and a combination of ceramic and travertine tile on the walls. There are hard water marks all over the tile and on the fixtures and I need to get them off. I have already tried some of the rec... Read More
  3. Hard water stains and etching on soapstone Q: I have hard water stains on my soapstone countertops. It is an extremely hard and dense green soapstone, not the softer black and white. The rings and cloudy sponge marks are driving me crazy. My fabricator oiled the countertops and said that the ... Read More
  4. Cleaning Hard Water Stains on Granite Vanity Top Q. Do you know of a product that will get rid of the hard water stains on my granite vanity top (it's really bad around the faucet fixtures)? I look forward to hearing from you. A: A good quality, stone safe soap film remover will be&nbs... Read More
  5. How to Remove and Prevent Hard Water Deposits Q. We have a terrible problem with hard-water deposits in our ceramic tile shower. We were told that installing a water softener would solve this problem. What is your recommendation? A. I definitely agree, that a water softener will re... Read More
  6. Hard water stains in shower Q. We moved into a new house 6 months ago that has a shower stall made with 4x4 tumbled travertine tiles. We live in Phoenix where the water is pretty hard and the stone is getting a hazy white appearance to it most likely from the hard water. We wer... Read More
  7. I accidentially left a bottle of vinegar/water on my marble vanity and it caused some etching. Can I fix this? Q. I accidentially left a bottle of vinegar/water on my polished marble vanity and it caused some etching. Can I fix this? A. Essentially an etch is damage to the stone. If it isn't too severe -- it's not so rough you can feel it with your fingertip... Read More
  8. Should I use the enhancing sealer followed by regular water based sealer? Q. Should I use the enhancing sealer followed by regular water based sealer? A. No. You will want to use one or the other. If you want to enhance the colors, use an enhancing sealer. We recommend Stone Care Central sealers and... Read More
  9. How can one remove hard water deposits (probably from calcium) from granite? Q: How can one remove hard water deposits (probably from calcium) from granite (specifically Emerald Pearl)? A: We suggest that you first try a soap film remover, available at Stone Care Central. It's a favorite of our Pros. They ... Read More
  10. My new marble floor has a white powder on it. It cleans up with water, but keeps coming back. Is there anything I can use to clean it off permanently? This is a common condition, especially if the floor is new. When the marble is installed, it is set in a mortar base that is wet. As the moisture evaporates, it carries with it dissolved salts which are deposited on the surface of the stone. This con... Read More
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