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  1. I am thinking of installing travertine tiles in my bathroom shower and would like to know if there are any problems with this type of stone in a shower stall and how difficult it is to clean? Q. I am thinking of installing travertine tiles in my bathroom shower and would like to know if there are any problems with this type of stone in a shower stall and how difficult it is to clean? A. Travertine is essentially hard water deposits in la... Read More
  2. I think the cleaning company spilled toilet bowl cleaner on my black granite floor and it left a stain. What do I do? Q. I think the cleaning company spilled toilet bowl cleaner on my black granite floor and it left a stain.  What do I do? A. There are several possibilities. One, it is possible that you have a stone that has been 'doctored.' Some less than r... Read More
  3. A cup of lemonade was left on my marble vanity and leaked. It completely etched the spot - sealer did nothing. Q. A cup of lemonade was left on my marble vanity and leaked. It completely etched the spot - the sealer did nothing to prevent this. A. Unfortunately, no sealer in the world would have done anything to prevent this from happening. Sealers are inten... Read More
  4. Help! My cleaning lady spilled diluted bleach or something that etched my crema marfil marble. Q. Help! I think my new cleaning lady might have accidentally applied diluted bleach (but I'm not sure) to my crema marfil countertop. It has a white film and seems to have lightened the color of the countertop in some parts. Is there anything I can ... Read More
  5. Liquid Plumber Causes Alkaline Etch Damage On Limestone Q. A Liquid Plumber bottle leaked on my beige limestone bathroom floor. It looks like a wet mark. Is there anything I can try to remove stain? It is a heated floor. A. Liquid Plumber is a very high alkaline substance, which leads our stone expert to ... Read More
  6. Section of Newly Installed Stone Is Darker Than Surrounding Stone Q. Natural stone tile installation has water marks that aren’t fading after 2 weeks of installation. Should I apply a poultice to remove the moisture? MSI sells the stone. It's called white oak. It's honed marble, 24 inch tiles, and... Read More
  7. Recommendations for Removing White Marks on Kota Stone Q. Dear Sir/Madam, i have laid kota stone on my all stairs and corrie doors. after installation of stone, there were few staines on the paints and concrete staine while laying stones. As we didnt know, how to clean the stone, we used thinner and aci... Read More
  8. How To Remove Oily Candle Wax Stain On Sandstone Q. Hi. I have what appears to be an oily stain (which I think is from candle wax) on sandstone hearth. It's been there several years. Is there any hope of getting it out? I tried acetone and it did nothing. Any help for advice you can provide i... Read More
  9. Removing grease from sandstone countertop Q. We had a beige sandstone counter top installed for an outdoor kitchen. It is sanded smooth and was sealed with a sealer (don‘t know what kind just said Sealer on the can) about 3 coats. Some was spilled on our manufactured patio pavers which we ... Read More
  10. Removing candle wax stain on natural stone Q. Wax from a citronella candle spilled onto my outdoor natural stone bench. Please advise on a remedy to remove this. A. Candle wax can present a few issues. The candle wax that has melted onto the surface and into the pores of the stone and will n... Read More
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