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  1. When I am polishing with a powder the marble gets a dull, wavy appearance and sometimes looks rough and dimpled. What’s going on? You are describing what is known as " orange peel." Orange peel is the result of using too much acid on the marble. In other words, most marble polishing powders contain acid and you are either using too much powder or working the powder too long. To... Read More
  2. Solution for Stains on new limestone floor Q. I bought lagos azul limestone back in December and it is getting installed in sections. I would greatly appreciate it if you could help me. I am hoping you might know a solution or can refer me to someone. My kitchen contractor installed the tile ... Read More
  3. remove travertine tiles Q. I have to do a repair around a jetted tub set in 12" travertine tile landing. All the tiles are set in grout. Is there a way to dissolve the grout & save the tiles? Thanks, Tom--A. Hi Tom, There is a risk factor involved with this task. O... Read More
  4. Can I remove etching from my natural stone? Q. Can I remove etching from my stone? A. Maybe. If it is polished marble or travertine or onyx, then there's hope. If it is hone-finished marble or travertine, or hone-finished slate (like a chalk-board), or mixed "granite" then you'd bet... Read More
  5. My new marble floor has a white powder on it. It cleans up with water, but keeps coming back. Is there anything I can use to clean it off permanently? This is a common condition, especially if the floor is new. When the marble is installed, it is set in a mortar base that is wet. As the moisture evaporates, it carries with it dissolved salts which are deposited on the surface of the stone. This con... Read More
  6. I accidentially left a bottle of vinegar/water on my marble vanity and it caused some etching. Can I fix this? Q. I accidentially left a bottle of vinegar/water on my polished marble vanity and it caused some etching. Can I fix this? A. Essentially an etch is damage to the stone. If it isn't too severe -- it's not so rough you can feel it with your... Read More
  7. Hard water stains and etching on soapstone Q: I have hard water stains on my soapstone countertops. It is an extremely hard and dense green soapstone, not the softer black and white. The rings and cloudy sponge marks are driving me crazy. My fabricator oiled the countertops and said that the ... Read More
  8. Can you please provide some definition of Sealer for Stone? Q. Can you please provide some definition of Sealer for Stone?A. Excellent question! For starters, when referring to stone, the word sealer is wrong. Well, technically it is not, but the reason why I said that it is wrong is because sealers for ston... Read More
  9. How to remove burn mark on marble Q. We have marble / granite tiled floors and unfortunately a rug smoldered overnight and this has left scorch marks. Is there any remedy that isn't as drastic as replacing the now hard to find tiles? A. The good news is chances are it c... Read More
  10. Getting back that honed, old look on polished marble Q. I recently (last week) had white calacata gold marble installed in my house (2nd home). The marble was SUPPOSED to be honed before they installed it. I am sick...it is very shiny...and I want the dull, old look. Is there any way to achieve this lo... Read More
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