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  1. A cup of lemonade was left on my marble vanity and leaked. It completely etched the spot - sealer did nothing. Q. A cup of lemonade was left on my marble vanity and leaked. It completely etched the spot - the sealer did nothing to prevent this.A. Unfortunately, no sealer in the world would have done anything to prevent this from happening. Sealers are intende... Read More
  2. My marble coffee table has white stains that I cannot get rid of. Is there a cleaner to remove them? Q. My marble coffee table has white stains that I cannot get rid of. Is there a cleaner to remove them?Unfortunately, what you are describing are not stains. They are acid etches. The stone has been chemically etched by the neutralization process tha... Read More
  3. Can I remove etching from my natural stone? Q. Can I remove etching from my stone?A. Maybe. If it is polished marble or travertine or onyx, then there's hope. If it is hone-finished marble or travertine, or hone-finished slate (like a chalk-board), or mixed "granite" then you'd better hire a p... Read More
  4. I have Ubatuba granite & it is filmy, looks dull & leaves water spots on it when I wipe it. How can I fix this? Q.  I have Ubatuba granite & it is filmy, looks dull & leaves water spots on it when I wipe it. How can I fix this?A. It is not the stone itself that is the problem but something on the surface of the stone. You may have either a di... Read More
  5. How do I know if the higher priced contractor is ripping me off or if the lower priced one knows what he is doing? Q. How do I know if the higher priced contractor is ripping me off or if the lower priced one knows what he is doing?A. Ask the higher priced contractor why he is higher. If he can explain why in a logical way (other than saying the lower priced one ... Read More
  6. What is the best way to fill holes in travertine tiles? Q. What is the best way to fill holes in travertine tiles?A. One quick and effective way of filling holes in honed travertine is to squeeze some almond-colored caulking material in them. Fill in excess, push the filler in as deep as possible wit... Read More
  7. Is there a low cost option to repair my marble table top or do I have to have the whole (huge) surface sanded and re polished? Q. Is there a low cost option to repair my etched marble table top or do I have to have the whole (huge) surface sanded and re polished?A. If the etch is very deep you may have to call in a restoration pro. However, before you do that, you shou... Read More
  8. We have a polished travertine table where someone spilled salsa. We wiped it off right away but the finish has been dulled. What can we do to repair it? Q. We have a polished travertine table where someone spilled salsa. We wiped it off right away but the finish has been dulled. What can we do to repair it?A. What you are describing are not stains. They are acid etches. The stone has been ... Read More
  9. I think the cleaning company spilled toilet bowl cleaner on my black granite floor and it left a stain. What do I do? Q. I think the cleaning company spilled toilet bowl cleaner on my black granite floor and it left a stain.  What do I do?A. There are several possibilities. One, it is possible that you have a stone that has been 'doctored.' Some less than repu... Read More
  10. My honed black granite looks streaky, ( from sealer application). How do I remove the sealer or do I need to re-sand the stone? Q. My honed black granite looks streaky, (from sealer application). How do I remove the sealer or do I need to re-sand the stone?A. You may have to call in a stone restoration pro on this. But try this first: Pour some acetone (the kind you get in a ... Read More
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