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  1. Membrane for cracked tile replacement? Q: Hello, I have a problem with a few cracked ceramic tiles in an entryway. The tiles have cracked due to cracks (mostly hairline) in the concrete foundation. I have heard of some kind of membrane material that can be used when such cracked tiles are... Read More
  2. How do I care for my newly installed floors? The best thing to have done to a brand-new polished stone floor is a detailing job by a properly trained janitor, or a professional stone refinisher. Detailing means deep-cleaning the floor virtually square inch by square inch, removing all possible... Read More
  3. I have Ubatuba granite & it is filmy, looks dull & leaves water spots on it when I wipe it. How can I fix this? Q.  I have Ubatuba granite & it is filmy, looks dull & leaves water spots on it when I wipe it. How can I fix this?A. It is not the stone itself that is the problem but something on the surface of the stone. You may have either a di... Read More
  4. How should I perform routine maintenance for my granite countertops? Granite Countertops will give you a lifetime of easy to maintain elegance if you use the right products -- and don't use the wrong products -- and follow some simple guidelines. It is always best to use quality products designated safe for natural st... Read More
  5. I am thinking of installing travertine tiles in my bathroom shower and would like to know if there are any problems with this type of stone in a shower stall and how difficult it is to clean? Q. I am thinking of installing travertine tiles in my bathroom shower and would like to know if there are any problems with this type of stone in a shower stall and how difficult it is to clean?A. Travertine is essentially hard water deposits in larg... Read More
  6. How can one remove hard water deposits (probably from calcium) from granite? How can one remove hard water deposits (probably from calcium) from granite (specifically Emerald Pearl)?We suggest that you first try Stonecare PRO Signature Soap Film Remover which you can get from www.stonecarecentral.com. It's a favorite of... Read More
  7. We are installing 12 X 12 travertine in a bathroom. Can you recommend sealer and cleaning products? Q. We are installing 12 X 12 travertine in a bathroom. Can you recommend sealer and cleaning products?A. Travertine is a great choice for your bathroom. I would like you to download and read our Stone Care Guide. It will answer all of your quest... Read More
  8. Cleaning Hard Water Stains on Granite Vanity Top Q. Do you know of a product that will get rid of the hard water stains on my granite vanity top (it's really bad around the faucet fixtures)? I look forward to hearing from you.A good quality, stone safe soap film remover will be effec... Read More
  9. Help! My cleaning lady spilled diluted bleach or something that etched my crema marfil marble. Q. Help! I think my new cleaning lady might have accidentally applied diluted bleach (but I'm not sure) to my crema marfil countertop. It has a white film and seems to have lightened the color of the countertop in some parts. Is there anything I can ... Read More
  10. How can I get grout color stains out of my tumbled marble tiles? Q. We tiled our backsplash with tumbled marble subway tiles. We DIDN'T seal the tiles first (DUMB MOVE). Then we grouted half the kitchen and found that not only did we hate the grout color but it colored our light tumbled marble stones a yello... Read More
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