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  1. How to remove coffee stains from new granite countertops I have new carpet and it got coffee stains. Please help me guide on how to remove coffee stains from my new carpet ? ... Read More
  2. We have Italian marble on the lobby floors in our commercial office buildings. Recently, we have noticed several problems: 1. Entire tiles are evenly discoloring yellow or grey and 2) Rust-like stains are appearing in an area near the door. What is c The yellowing and graying of certain Italian and Greek white marbles is a common problem that I see all over the world. There are several possible causes for this condition:  Maintenance technique: Take a close look at your maintenance program.... Read More
  3. How do I take wax off a travertine floor? Q. How do I take wax off a travertine floor? A. You will need to use an alkaline stripper / degreaser, available at Stone Care Central. Be careful to follow the instructions on the label. Fred M. Hueston Chief Technical Directorwww.ston... Read More
  4. My new marble floor has a white powder on it. It cleans up with water, but keeps coming back. Is there anything I can use to clean it off permanently? This is a common condition, especially if the floor is new. When the marble is installed, it is set in a mortar base that is wet. As the moisture evaporates, it carries with it dissolved salts which are deposited on the surface of the stone. This con... Read More
  5. We have a polished travertine table where someone spilled salsa. We wiped it off right away but the finish has been dulled. What can we do to repair it? Q. We have a polished travertine table where someone spilled salsa. We wiped it off right away but the finish has been dulled. What can we do to repair it? A. What you are describing are not stains. They are acid etches. The stone has be... Read More
  6. How do I know if the higher priced contractor is ripping me off or if the lower priced one knows what he is doing? Q. How do I know if the higher priced contractor is ripping me off or if the lower priced one knows what he is doing?A. Ask the higher priced contractor why he is higher. If he can explain why in a logical way (other than saying the lower priced one ... Read More
  7. My marble coffee table has white stains that I cannot get rid of. Is there a cleaner to remove them? Q. My marble coffee table has white stains that I cannot get rid of. Is there a cleaner to remove them? A. Unfortunately, what you are describing are not stains. They are acid etches. The stone has been chemically etched by the neutralization proc... Read More
  8. We have a beautiful set of stone steps leading to our front door. They are polished and very slippery when it rains. Is there any treatment we can apply to make them less slippery? I am afraid someone will fall and break their neck. There are several options for making the steps less slippery.  Option 1. The steps can be honed and the polish removed. The high-gloss shine will be gone, but the steps will be less slippery. This can be done by a qualified stone restoration con... Read More
  9. Concerns About Tile Weight and Floor Collapse Q. How do I know if my 2nd floor bathroom floor is strong enough to handle the weight of tile? There is vinyl on the floor now, obviously tile will add a lot of weight and I don’t know how to check this out. A. Thank you for sharing your con... Read More
  10. Removing grease from sandstone countertop Q. We had a beige sandstone counter top installed for an outdoor kitchen. It is sanded smooth and was sealed with a sealer (don‘t know what kind just said Sealer on the can) about 3 coats. Some was spilled on our manufactured patio pavers which we ... Read More
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