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  1. Removing candle wax stain on natural stone Q. Wax from a citronella candle spilled onto my outdoor natural stone bench. Please advise on a remedy to remove this. A. Candle wax can present a few issues. The candle wax that has melted onto the surface and into the pores of the stone and will n... Read More
  2. How To Remove Vinegar Stains On Natural Stone Q. I put extremely microwaved hot vinegar and water on my natural stone and let it sit there, thinking it would clean it, but it discolored the stone badly. I imagine the only answer is to replace those tiles. What are your thoughts?  ... Read More
  3. How to Remove a PVE Oil Stain On Natural Stone Q. One of our AC repair techs accidentally dripped an oil called PVE (polyvinylether) on a client's natural stone. The stone was already there when the clients bought the home, so they aren't sure what kind of stone it is, but we can tell y... Read More
  4. Can I remove etching from my natural stone? Q. Can I remove etching from my stone? A. Maybe. If it is polished marble or travertine or onyx, then there's hope. If it is hone-finished marble or travertine, or hone-finished slate (like a chalk-board), or mixed "granite" then you'd better hire a... Read More
  5. What Product We Recommend To Clean Natural Stone Q. Hello. I have just built a new home. I have Crema Alara Marble in the kitchen and foyer floors, slate in my mudroom and travertine in my bathrooms. All have been professionally sealed. I do not use any chemical cleaners. Is water and a microfiber ... Read More
  6. Minimize Earthquake-Related Natural Stone Cracking Q. We live in San Francisco and are refurbishing our town house. We would like to use marble on our kitchen floor, but are concerned it may crack during an earthquake. Is there any way to install it that would minimize the cracking? A. Ther... Read More
  7. How should I care for my natural stone floors? First, Invest in Quality Cleaning Tools. A cleaning chore—any cleaning chore—is never a matter of a cleaning product only. The implements—cleaning rag, paper towel, scrubbing pad, squeegee, etc.—are important considerations as... Read More
  8. How to Remove Fruit Stain on Granite Q. We have a stain on our granite top caused by a bag of peaches. The bag leaked and caused a stain in the granite. What do we use to make a mix to remove the stain? A. The discoloration on your granite m... Read More
  9. Why Did My White Marble Turn Yellow Q: Why did my beautiful white marble suddenly begin to turn yellow? A: Unfortunately, this problem is not uncommon, according to Fred Hueston, Chief Technical Advisor for Stone and Tile PROS, who says there are a number of causes for yellowing m... Read More
  10. What To Do About Cracking, Peeling Marble Coating Q. The resin coating of our Knoll Saarinen marble top table has been cracking and peeling for the past year. We don't know what to do. Any advice? A. Some manufacturers use resins to create a topical polish, which look amazing... at firs... Read More
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