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  1. natural stone care Q. Hello I have just built a new home. I have Crema Alara Marble in the kitchen and foyer floors, slate in my mudroom and travertine in my bathrooms. All have been professionally sealed. I do not use any chemical cleaners. Is water and a microfiber d... Read More
  2. Resin on marble table top cracking and peeling Q. The resin coating of our Knoll Saarinen marble top table has been cracking for the last one year. We don't know what to do. Any advice? A. Some manufacturers, such as in your case, will use resins to create a topical rather than natura... Read More
  3. marble needing acid washing for care Q. A tile merchant told me that you re-seal polished marble yearly and after 2 to 3 years you have to have it acid washed. Considering marble for bathtub surround walls and floor. Is travertine any less care? Live in hard water area. A. The frequ... Read More
  4. Marble / Granite Cleaning - Is it safe to use steam cleaner on marble shower walls / floors and granite countertops Q. Is it safe to use a steam cleaner on marble shower walls/floors and granite countertops? A. Under normal circumstances typical heavy duty steam cleaners are too high temp and are not recommended. Why? Because of thermal expansion and contractio... Read More
  5. Grout has stained lueders limestone Q. We had a new lueders limestone fireplace surround installed. There are darker stripes on each side of all grout lines. Installer said grout was not acrylic, but grout did have some colorant. Stone has dried now three weeks and stains still present... Read More
  6. How can I remove some spill spots on kitchen marble floor? Q. I see some spots on my newly installed kitchen marble floor. I think something was spilled but I am not sure what. What is the best steps I can take to remove these spots? A. If these spots are dull etch marks from someone spilling some... Read More
  7. stone bathroom tile Q: I cleaned soap scum off a stone tile shower with vinegar and it made white marks and streaks all over the shower walls. I can remove the sealand with cleaner but the white marks are still there. How do I fix it? A: If your shower is marble or... Read More
  8. Removing etching from travertine table Q. Hello I am looking for some help to correct water rings on our sealed travertine table. There are splash marks and rings where glasses were placed. This is a brand new table and I'm hoping to fix the rings before sealing the table with a product t... Read More
  9. Restoration of Crema Marfil Q.  I have a new home (1 year old). I chose to have crema marfil marble installed in the master bath. The entire floor and the walk-in shower are crema marfil. Neither the installer or the contractor gave me any warning about care of the ston... Read More
  10. Creama Marfil Light Etching Q. Hello - I'm a handy homeowner looking to repair what appears to be wrong leaning material etching (and kids toothpaste "misses") from my 18 month old crema marfil vanity top. I looked at several of your products and it looks like I need one of two... Read More
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