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  1. What Product We Recommend To Clean Natural Stone Q. Hello. I have just built a new home. I have Crema Alara Marble in the kitchen and foyer floors, slate in my mudroom and travertine in my bathrooms. All have been professionally sealed. I do not use any chemical cleaners. Is water and a microfiber ... Read More
  2. What To Do About Cracking, Peeling Marble Coating Q. The resin coating of our Knoll Saarinen marble top table has been cracking and peeling for the past year. We don't know what to do. Any advice? A. Some manufacturers use resins to create a topical polish, which look ama... Read More
  3. marble needing acid washing for care Q. A tile merchant told me that you re-seal polished marble yearly and after 2 to 3 years you have to have it acid washed. Considering marble for bathtub surround walls and floor. Is travertine any less care? Live in hard water area. A. The frequ... Read More
  4. Marble / Granite Cleaning - Is it safe to use steam cleaner on marble shower walls / floors and granite countertops Q. Is it safe to use a steam cleaner on marble shower walls/floors and granite countertops? A. Under normal circumstances typical heavy duty steam cleaners are too high temp and are not recommended. Why? Because of thermal expansion and contract... Read More
  5. How can I remove some spill spots on kitchen marble floor? Q. I see some spots on my newly installed kitchen marble floor. I think something was spilled but I am not sure what. What is the best steps I can take to remove these spots? A. If these spots are dull etch marks from someone spilling ... Read More
  6. How do I remove a plumbers putty stain from my marble countertop? Q: Looks like my installer got plumbers putty on my brand new unsealed natural stone sink, leaving spots or smudges. Any way to remove therm? A: They can be removed with a technique called poulticing. You will need to use a strong solvent such ... Read More
  7. How do I remove the toothpaste stain from my marble vanity? Q: I have a toothpaste stain on my marble vanity top in my bathroom. Do you suggest your product for removing this type of stain and can you give me any additional advice on applying a poultice to marble? A: To remove toothpaste stains from mar... Read More
  8. How do I remove etching on limestone from cat urine? Q: How can I remove etching that has formed on my Lagos Azul floor from cat urine? I cleaned it up pretty quickly but I see etching. A: Etching is the result of any acid coming into contact with the stone. Unfortunately the only way t... Read More
  9. Stone polish dried in grout Q: I have a Limestone tile and someone let the polish dry in the grout. How can I remove the polish from the grout? The grout was not sealed. The product was granquartz stone polish. A: Try applying a neutral cleaner to the grout where the... Read More
  10. Possible silicone stain on Blue Macauba slab Q: We made a Blue Macauba conferance table out of 2cm slab. We installed 3/4" plywood on the back of the table with clear silicone spots. This table was in our shop for over a month before we crated it up to ship across the country. The owner ended u... Read More
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