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  1. Removing candle wax stain on natural stone Q. Wax from a citronella candle spilled onto my outdoor natural stone bench. Please advise on a remedy to remove this. A. Candle wax can present a few issues. The candle wax that has melted onto the surface and into the pores of the stone and will n... Read More
  2. Furniture polish on a limestone hearth Q. How do get the stain from furniture polish to come up? We used Scott’s liquid gold and accidentally ended up with a ring on the limestone hearth. A. These type of stains can be difficult to remove. You will need to use a poultice with a strong ... Read More
  3. How to remove coffee stains from new granite countertops I have new carpet and it got coffee stains. Please help me guide on how to remove coffee stains from my new carpet ? ... Read More
  4. What Product We Recommend To Clean Natural Stone Q. Hello. I have just built a new home. I have Crema Alara Marble in the kitchen and foyer floors, slate in my mudroom and travertine in my bathrooms. All have been professionally sealed. I do not use any chemical cleaners. Is water and a microfiber ... Read More
  5. What To Do About Cracking, Peeling Marble Coating Q. The resin coating of our Knoll Saarinen marble top table has been cracking and peeling for the past year. We don't know what to do. Any advice? A. Some manufacturers use resins to create a topical polish, which look amazing... at firs... Read More
  6. marble needing acid washing for care Q. A tile merchant told me that you re-seal polished marble yearly and after 2 to 3 years you have to have it acid washed. Considering marble for bathtub surround walls and floor. Is travertine any less care? Live in hard water area. A. The frequen... Read More
  7. Marble / Granite Cleaning - Is it safe to use steam cleaner on marble shower walls / floors and granite countertops Q. Is it safe to use a steam cleaner on marble shower walls/floors and granite countertops? A. Under normal circumstances typical heavy duty steam cleaners are too high temp and are not recommended. Why? Because of thermal expansion and contra... Read More
  8. How to remove stain from cork backed trivet on marble Q. a cork backed trivet stained the marble. Can it be removed by one of your recommended products or methods? A. Yes, you will most likely need to use a poultice that you can make, or if convenience appeals to you, try Dr. Freds Stain ... Read More
  9. Grout has stained lueders limestone Q. We had a new lueders limestone fireplace surround installed. There are darker stripes on each side of all grout lines. Installer said grout was not acrylic, but grout did have some colorant. Stone has dried now three weeks and stains still present... Read More
  10. How can I remove some spill spots on kitchen marble floor? Q. I see some spots on my newly installed kitchen marble floor. I think something was spilled but I am not sure what. What is the best steps I can take to remove these spots? A. If these spots are dull etch marks from someone spilling so... Read More
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