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  1. What should I ask a prospective tile setter? Q. I am going to be hiring a tile setter. What kinds of questions should I ask them? By the way, I am in California.A. We asked our Installation Technical Director, Giovanni Lagana of Lagana Tile (www.laganatile.com), what a consumer should ask ... Read More
  2. remove travertine tiles Q. I have to do a repair around a jetted tub set in 12" travertine tile landing. All the tiles are set in grout. Is there a way to dissolve the grout & save the tiles? Thanks, Tom--A. Hi Tom, There is a risk factor involved with this task. O... Read More
  3. What is the proper grout for exterior limestone walkway? Q. What is the proper grout for an exterior limestone walkway? Is there a dry grout that can be swept between the stone? Where would I look for stonedust? A. The proper grout will depend on how the stone is set. Will it be set in mortar or placed o... Read More
  4. Tiles popping Q: I'm laying "penny" mosaic tile on top of a heating system. I had to use a light amount of thinset in some spots due to leveling issues. As a result I have some tiles that are coming up (I have not yet grouted). I am going to use spectralock epoxy... Read More
  5. How do I care for my newly installed floors? The best thing to have done to a brand-new polished stone floor is a detailing job by a properly trained janitor, or a professional stone refinisher. Detailing means deep-cleaning the floor virtually square inch by square inch, removing all possible... Read More
  6. I just had my floors refinished, how do I maintain them? DON'T damp-mop your floor using a solution of water and stone soap. Like any other soap, stone soap will leave a hard-to-remove deposit on the surface of the stone. Stone soaps have very limited applications and, most importantly, they are not for c... Read More
  7. How do I clean my shower grout? Many of the shower and grout cleaners on the market can remove not only the grime, but the top layer of the grout as well leaving bigger holes for hard water, soap scum and bacteria to hold onto, so you always want to be very selective with the ... Read More
  8. What is the best way to fill holes in travertine tiles? Q. What is the best way to fill holes in travertine tiles?A. One quick and effective way of filling holes in honed travertine is to squeeze some almond-colored caulking material in them. Fill in excess, push the filler in as deep as possible wit... Read More
  9. I am thinking of installing travertine tiles in my bathroom shower and would like to know if there are any problems with this type of stone in a shower stall and how difficult it is to clean? Q. I am thinking of installing travertine tiles in my bathroom shower and would like to know if there are any problems with this type of stone in a shower stall and how difficult it is to clean?A. Travertine is essentially hard water deposits in larg... Read More
  10. Are you aware of whether stripper would damage/weaken the grout between the tiles? Q. Are you aware of whether stripper would damage/weaken the grout between the tiles?Yes, it is possible for certain types of strippers to ruin grout over time if they are continually used. You can use them but just make sure that the floor and ... Read More
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