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  1. Verde Fuoco Installation Q. I have just had a large granite countertop installation done, including two large pieces of verde fuoco, which are riddled with fissures as well as several cracks, some but not all of which appear to have started out as fissures. I want to replace... Read More
  2. What do I use to reattach glass mosaic tiles? Q. I have installed a stained glass wall and pond. The mosaic sits on a mortar base, redguard sealer, then more mortar to level the surface. The glass mosaic is put up with latacrete. All of this is put on to a 8 x 16 block wall. One side is peeling ... Read More
  3. Tiles popping Q: I'm laying "penny" mosaic tile on top of a heating system. I had to use a light amount of thinset in some spots due to leveling issues. As a result I have some tiles that are coming up (I have not yet grouted). I am going to use spectralock e... Read More
  4. My travertine stone tile shower surround is too small for my new glass shower door. Q: I bought a glass shower door. The opening is approx. 1/8" to small. I am checking on having the glass door reduced by that amount. Or is there a way I can sand the travertine tile so the door will close.A: No, you do not want to sand the... Read More
  5. How do I prepare a poultice & use it to remove stains? Q. How do I create a poultice to remove stains? I know that to remove stains from my granite countertops that I need to make a poultice, but how do I do it?A. Here is how you do it:First, understand what a poultice is. It is simply a chemical o... Read More
  6. We are installing 12 X 12 travertine in a bathroom. Can you recommend sealer and cleaning products? Q. We are installing 12 X 12 travertine in a bathroom. Can you recommend sealer and cleaning products? A. Travertine is a great choice for your bathroom. I would like you to download and read our Stone Care Guide. It will answer all of your que... Read More
  7. Excess Sealer on Travertine Q. Your website and articles are extremely helpful. I now know that you don't have to seal travertine. Here is my problem; my employee applied sealer to filled travertine and didn't wipe off the excess. I spoke to a rep at the sealer company and use... Read More
  8. New tile and mosaic glass tile around bathtub enclosure. Should this new installation be sealed? Q. i recently installed new tile and mosaic glass tile around my bathtub encloser. should this new installation be sealed. A. Typically glass does not need to be sealed since it is not porous. However if you used cementious grout you may want ... Read More
  9. Emerald Pearl and Black Galazy Q. I have Emerald Pearl in my kitchen and Black galaxy in my bathroom. Both are dull not shiny. When you wipe them with a wet cloth they look GREAT as soon as they dry dull. I want them to look shiny like a sheet of glass How can I do this??? A. F... Read More
  10. Why are my marble walls turning white in my shower and how do I clean them? Q: We purchased and had some beautiful light tan/beige marble installed on our master bathroom floor, 42" glass enclosed (2sides) shower walls and tub enclosure. After five years, where we attempted to keep the shower walls clean, there is a tre... Read More
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