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  1. Are you aware of whether stripper would damage/weaken the grout between the tiles? Q. Are you aware of whether stripper would damage/weaken the grout between the tiles? A: Yes, it is possible for certain types of strippers to ruin grout over time if they are continually used. You can use them but just make sure that the floor... Read More
  2. Have you ever heard of Doctored Travertine? Q: In India, I have heard that Travertine stone is doctored by adding a substrate to the base of another hard cheaper stone. How can I know whether it is so without breaking it? A: Many of the black granites from India are darkened with dyes, but to... Read More
  3. Travertine Patio Needs Cleaning Q: I have had a travertine patio for approximately 10 years installed in sand. It has accumulated dirt from not being hosed or washed. What products do you recommend to clean it? A: How to go about cleaning your patio depends on whe... Read More
  4. The shine on our travertine marble floor has not looked even since it was installed. Many areas have dull spots. The installer told us this was characteristic of the stone, but I’ve noticed that a local hotel has the same travertine, and it loo Your installer is correct. Most travertine contains many holes that are filled with a cement filler. The cement filler does not take a shine when polished. There are fillers that can be used that will take a shine, however.  If you are lookin... Read More
  5. What to do about holes in travertine tile Q. We had travertine tile installed 1 1/2 years ago and I had a hole open up and it is gradually getting bigger and now a 2nd hole has opened up too. Don't know what has caused it? Need to know how to fix it? We had it sealed when it was done... How ... Read More
  6. What is the best way to fill holes in travertine tiles? Q. What is the best way to fill holes in travertine tiles?A. One quick and effective way of filling holes in honed travertine is to squeeze some almond-colored caulking material in them. Fill in excess, push the filler in as deep as possible wit... Read More
  7. Marble Table Flaking Q: I have a coffee marble table, and it has been stored in a garage for a year. The legs of the tables are peeling or flaking. How can I remove the flaking and add a sealant or protection that was once there? what products do you recommend? Than... Read More
  8. Furniture polish on a limestone hearth Q. How do get the stain from furniture polish to come up? We used Scott’s liquid gold and accidentally ended up with a ring on the limestone hearth. A. These type of stains can be difficult to remove. You will need to use a poultice with a strong ... Read More
  9. How to Remove a PVE Oil Stain On Natural Stone Q. One of our AC repair techs accidentally dripped an oil called PVE (polyvinylether) on a client's natural stone. The stone was already there when the clients bought the home, so they aren't sure what kind of stone it is, but we can tell y... Read More
  10. How to Remove Sandstone Fireplace Caulk Stain Q. I have a sandstone fireplace from the 80s; the previous owners had a fireplace screen door on it and they caulked around the door onto the stone. I removed the fireplace screen door and caulk, but it left a stain that I can't remove. I have used a... Read More
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