How do I care for my newly installed floors?
The best thing to have done to a brand-new polished stone floor is a detailing job by a properly trained janitor, or a professional stone refinisher. Detailing means deep-cleaning the floor virtually square inch by square inch, removing all possible ... Read More
Solution for Stains on new limestone floor
Q. I bought lagos azul limestone back in December and it is getting installed in sections. I would greatly appreciate it if you could help me. I am hoping you might know a solution or can refer me to someone. My kitchen contractor installed the tile ... Read More
What should I ask a prospective tile setter?
Q. I am going to be hiring a tile setter. What kinds of questions should I ask them? By the way, I am in California. A. We asked our Installation Technical Director, Giovanni Lagana of Lagana Tile (www.laganatile.com), what a consumer should as... Read More
Granite edges do not match countertops
[Fabrication Company] installed Kashmir Gold granite kitchen countertops in our home and the surface tops are yellowed and the bullnose edges are without yellow. We complained immediately during installation and they promised that their polish w... Read More
Verde Fuoco Installation
Q. I have just had a large granite countertop installation done, including two large pieces of verde fuoco, which are riddled with fissures as well as several cracks, some but not all of which appear to have started out as fissures. I want to replace... Read More
Travertine Filling and Installation
Q: I found a pile of travertine tile in my newly purchased house. It's not used anywhere in the house but would like to use it for a bathroom floor. Problem is, many of the tile have holes that go through, some as big as a dime. Is there anythin... Read More
Q: Refacing a fireplace with 30cm slate tiles. What is the best adhesive to use (only about 25 pieces of tile involved so don't want to have to purchase a 50lb. bag of anything)? Would a premix mastic work? Will I need to provide support for the... Read More