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  1. How to Remove a PVE Oil Stain On Natural Stone Q. One of our AC repair techs accidentally dripped an oil called PVE (polyvinylether) on a client's natural stone. The stone was already there when the clients bought the home, so they aren't sure what kind of stone it is, but we ... Read More
  2. How to Remove White Build-up on Marble Q. I have an (intentionally) distressed marble seat in my shower. After years of use, there is a build up of white on top of it. How do I get ride of it? Thanks. White residue on the top of stone can be attributed to ... Read More
  3. Stain on Black Stone Floor Q: I left a DRY cotton cloth (it was attached to a floor mop like a swifter) on the tile floor overnight. I was planning to mop floor but never got around to it. However, when I removed the mop, the tile in that area was faded white. I have tried to ... Read More
  4. Carrara Marble Darkening Q: On a new polished Carrara countertop, we placed a sheet of glass over part of it ...at the side with no glass covering, the marble is darkening. It does get wet and darkens but doesn’t seem to entirely lighten when dry. It also gets sun thro... Read More
  5. How to Remove Fruit Stain on Granite Q. We have a stain on our granite top caused by a bag of peaches. The bag leaked and caused a stain in the granite. What do we use to make a mix to remove the stain? A. The discoloration on your granite may be a stain, or... Read More
  6. What To Do About White Marble Floor Turning Yellow Q. We just recently had a white marble installed on our bathroom floor and just noticed the section that is getting no sun from our window (it is being blocked from our tub deck) is yellow. It does have a heating system installed under it. Do you hav... Read More
  7. Etch Removal From Juice Spill Q. We have a polished travertine kitchen floor. Cranberry juice was spilled on the floor; causing a dulling affect in small areas. We typically have our stone professionally cleaned every 3 years and it is not due for another year so I was wondering ... Read More
  8. What Product We Recommend To Clean Natural Stone Q. Hello. I have just built a new home. I have Crema Alara Marble in the kitchen and foyer floors, slate in my mudroom and travertine in my bathrooms. All have been professionally sealed. I do not use any chemical cleaners. Is water and a microfiber ... Read More
  9. DIY Grout Sealing For Ceramic Tile Shower Q. What can I use to seal the grout on my ceramic tile shower walls and is this something I can do myself? A. Many brands of grout sealer are available for this purpose. Most sealers are easy to apply, but it is very important make sure the grout... Read More
  10. We have Italian marble on the lobby floors in our commercial office buildings. Recently, we have noticed several problems: 1. Entire tiles are evenly discoloring yellow or grey and 2) Rust-like stains are appearing in an area near the door. What is c The yellowing and graying of certain Italian and Greek white marbles is a common problem that I see all over the world. There are several possible causes for this condition:  Maintenance technique: Take a close look at your maintenance progra... Read More
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