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  1. natural stone care Q. Hello I have just built a new home. I have Crema Alara Marble in the kitchen and foyer floors, slate in my mudroom and travertine in my bathrooms. All have been professionally sealed. I do not use any chemical cleaners. Is water and a microfiber d... Read More
  2. We have Italian marble on the lobby floors in our commercial office buildings. Recently, we have noticed several problems: 1. Entire tiles are evenly discoloring yellow or grey and 2) Rust-like stains are appearing in an area near the door. What is c The yellowing and graying of certain Italian and Greek white marbles is a common problem that I see all over the world. There are several possible causes for this condition:  Maintenance technique: Take a close look at your maintenance progra... Read More
  3. Grout has stained lueders limestone Q. We had a new lueders limestone fireplace surround installed. There are darker stripes on each side of all grout lines. Installer said grout was not acrylic, but grout did have some colorant. Stone has dried now three weeks and stains still present... Read More
  4. What is the recommended maintenance program for marble flooring? Q. Greetings, On commercial sites, such as a restaurant or main entrance lobby of a concert hall. Initially it will be clean, but afterwards. What is the recommended maintenance program and how often? What product and steps are recommended. A. ... Read More
  5. Why White Marble Turns Yellow: Causes and Cures Fred M. Hueston, PhD Sitting in my office one morning I received a call from a very upset home builder. He told me he was building a two million-dollar home on the west coast of Florida. They had installed nearly 3500 square feet of a white st... Read More
  6. Stone polish dried in grout Q: I have a Limestone tile and someone let the polish dry in the grout. How can I remove the polish from the grout? The grout was not sealed. The product was granquartz stone polish.A: Try applying a neutral cleaner to the grout where the p... Read More
  7. Dark stain on granite shower seat Q: There are dark areas on my new granite seat in the travertine shower stall. I've been trying to dry out the areas with a fan and a hair dryer over a week, but they haven't returned to the normal color. How long should I wait for the granite to dry... Read More
  8. What is the proper grout for exterior limestone walkway? Q. What is the proper grout for an exterior limestone walkway? Is there a dry grout that can be swept between the stone? Where would I look for stonedust? A. The proper grout will depend on how the stone is set. Will it be set in mortar or placed o... Read More
  9. black spots on travertine shower Q. My master bath was remodeled approx. 8 months ago and we used honed and tumbled travertine. It was professionally installed and moisture barrier was used in shower. Approx a month ago, I noticed a few black "dots" on the floor of the shower (they ... Read More
  10. Emerald Pearl and Black Galazy Q. I have Emerald Pearl in my kitchen and Black galaxy in my bathroom. Both are dull not shiny. When you wipe them with a wet cloth they look GREAT as soon as they dry dull. I want them to look shiny like a sheet of glass How can I do this???A. First... Read More
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