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  1. How can I remove white stains from rubbing alcohol dripping on my saltillo tile? Q. How can I remove white stains from rubbing alcohol dripping on my saltillo tile? The tile is sealed but the sealant probably needs to be redone.  A. The alcohol has removed the existing sealer. The best thing to do is to strip the e... Read More
  2. limestone with mold / mildew stains in grout joints. Q. We have mold buildup in grout joints and surface has film on it. What is best to clean mold and remove film from surface? A. There are several cleaners that will remove the mold but you must be careful to choose one that will not dama... Read More
  3. How to Remove a PVE Oil Stain On Natural Stone Q. One of our AC repair techs accidentally dripped an oil called PVE (polyvinylether) on a client's natural stone. The stone was already there when the clients bought the home, so they aren't sure what kind of stone it is, but we can tell y... Read More
  4. Can enhancing sealing be removed? Q. The installer of my granite countertop used a color enhancing and impregnating sealer.  I wish he would have asked if I wanted the deepened color. Is there any way to return the granite to the original color and then reseal with non enhancing... Read More
  5. How do I prepare a poultice & use it to remove stains? Q. How do I create a poultice to remove stains? I know that to remove stains from my granite countertops that I need to make a poultice, but how do I do it?A. Here is how you do it:First, understand what a poultice is. It is simply a chemical or... Read More
  6. black spots on travertine shower Q. My master bath was remodeled approx. 8 months ago and we used honed and tumbled travertine. It was professionally installed and moisture barrier was used in shower. Approx a month ago, I noticed a few black "dots" on the floor of the shower (they ... Read More
  7. I am thinking of installing travertine tiles in my bathroom shower and would like to know if there are any problems with this type of stone in a shower stall and how difficult it is to clean? Q. I am thinking of installing travertine tiles in my bathroom shower and would like to know if there are any problems with this type of stone in a shower stall and how difficult it is to clean? A. Travertine is essentially hard water deposits in la... Read More
  8. How to remove stain on bathroom stone tiles Q. I hired a cleaner and she used limeaway with mold control from Clorox. And it appeared to have left white stains in my bathroom stone tiles. These don‘t wash away with water. What should I do? A. Unfortunately, this is not a stain that you a... Read More
  9. How to remove burn mark on marble Q. We have marble / granite tiled floors and unfortunately a rug smoldered overnight and this has left scorch marks. Is there any remedy that isn't as drastic as replacing the now hard to find tiles? A. The good news is chances are it can be fix... Read More
  10. We are installing 12 X 12 travertine in a bathroom. Can you recommend sealer and cleaning products? Q. We are installing 12 X 12 travertine in a bathroom. Can you recommend sealer and cleaning products? A. Travertine is a great choice for your bathroom. I would like you to download and read our Stone Care Guide. It will answer all of your que... Read More
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