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Royal Care Services, Inc. 18066 Ventura Blvd. ![]() ![]() ![]()
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Marble Floor Cleaning - Sealing - Maintenance - Los Angeles CountyEvery stone has a unique and special set of requirements and structure, which must be taken into account and discussed in evaluating the esthetic benefits of, stone restoration and preservation. Not every stone is a candidate for restoration. This can only be determined by performing a stone audit by experienced professional. We have this knowledge!
Royal Care Services, Inc offers a special stone audit at your home or property to review your special needs. During this audit you will learn more about stone restoration and maintenance as well as the skills and experiences of our professional technicians. We will answer your questions relating to your specific stone care needs on the spot. We will evaluate the condition of your stone using scientific tools and a thorough inspection. As a result you will receive a professional analysis and recommendations.
We will also guide you on maintenance procedures specifically designed for your type of stone. We sell and distribute high quality stone care products and the guidance to use them properly to get the best possible results.
Please click on the links for Stone Care Terminology, Inspections and Consultation Services and Protection means for your hard surfaces in your home or office, i.e. marble, stone and glass etc....
Every job is an important one. These are the procedures we follow for every project we undertake.
Before the Job
Thorough Inspection
Detailed Written Proposal
Job Approval
Once you approve the job, we will do the following:
During the Job
PUNCTUALITY
We will show up exactly on time which gives you piece of mind and allows you to use your time more effectively.
INITIAL WALK THROUGH
Our technicians will do a walk through with you prior to the start of the job. This will cover any pre-existing conditions in the stone and/or things that are not related to the stone. (Adjacent surface conditions or requirements, etc.)
ADJACENT SURFACE PROTECTION
Since our work involves water and chemicals, we take tremendous efforts to protect the adjacent surfaces where they relate to your job. Baseboards, walls, cabinets, furniture, carpet, etc. are covered and masked to protect them from any liquid spills or splashes. You’ll be delighted when you see the working area.
NEATNESS
Our employees are very neat and clean in their work and are extremely careful when they work on your property. They protect and keep their work station clean and neat. They even wear shoe covers when walking around your home.
COMMUNICATION
We take the time to explain how we are proceeding, during the different phases of the work. If your job takes more than one day, you will be advised what you can expect to be done each day and how to prepare for that day’s work.
RELIABILITY
We deliver what we promised and what we agreed to do in our Service Agreement. You will have no aggravation or surprises. There will be no price increase unless you want to do additional work.
SUPERVISION
Beside the fact that we inspect each job and submit a written proposal to you, we also supervise our technicians during the work to ensure high quality results. Although we trust our employees to do an excellent job, our supervisor regularly checks on them to be sure that everything is being done correctly.
FINAL WALK THROUGH
Our technicians will do a final walk through with you at the completion of the job to ensure your complete satisfaction.
After the Job
FREE WRITTEN MAINTENANCE PROCEDURES
You will get thorough instructions that will guide you in proper care for showers, counter tops and floors. No more wondering what to do, how to do it and when to do it.
INITIAL MAINTENANCE PRODUCTS
You will get initialmaintenanceproducts that will enable you to start the maintenance on the right track. These products are successfully used by all of our clients.
FREE MAINTENANCE TRAINING
We will train you and/or your housekeeper how to use the products correctly. Using our longtime experience and knowledge, we will teach you how not to make costly mistakes.
FREE SUBSCRIPTION TO OUR MONTHLY NEWSLETTER
Every month you will receive our bi-monthly newsletter, “Royal Times”, FREE which is filled with valuable information that you can use special offers, contests and other special events that we are sponsoring.
This publication allows us to stay in touch with you and keep you posted on any information that is of importance to you.
FREE REMINDER SERVICE
At Royal Care Services, Inc., we realize that you have a busy schedule and don’t want to be concerned about when it’s time to get your Marble serviced. In an effort to make your life easier, we will send you a reminder each year when you are due for your regularly scheduled maintenance.
PRICE is what you pay, VALUE is what you get!
We give you more value for your money than any other stone care company!
LOS ANGELES STONE MAINTENANCE SERVICES AVAILABLE:
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Every Certified Stone and Tile PRO Partner must meet stringent criteria to earn the right to carry this
designation. They are licensed as required by their local jurisdiction, insured, maintain ongoing training
for their specific classification and in proper stone and tile care and maintenance, produce consistent
quality work and have a list of satisfied customers and must sign the following Commitment to Professional
Integrity :
I agree, on behalf of myself and my company...
1. To provide quality customer service, products and/or workmanship.
2. To educate my customer on appropriate care and maintenance. 3. To maintain appropriate ongoing education and training in my field. 4. To maintain appropriate licensing and insurance for my business. |
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Call us at (877) 715.5313 or visit us on the web: www.stoneprosolutions.com
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